Free Lifetime Manufacturing Warranty
We stand behind the quality and craftsmanship of our jewelry. Appelblom Jewelry Co. offers a free lifetime warranty against manufacturing defects on all of our fine jewelry. If you experience a defect with your purchase due to manufacturing, we recommend you to contact us so we may evaluate your piece. If your merchandise is damaged due to a manufacturer defect, Appelblom Jewelry Co. will repair or replace the item without charge.
This warranty excludes coverage for wear and tear and/or physical abuse, loss of precious stones and theft. Improper repair or warranty service performed by someone other than Appelblom Jewelry Co. will void this warranty. In situations not related to manufacturing defects, we always encourage purchase of independent insurance of your jewelry. This will help recover significant damage, loss, or theft you might experience. Please call us at 650-685-8000 for more information. Terms & Conditions
Estate And Antique Jewelry Policies
Appelblom Jewelry Co. is pleased to offer one-of-kind antique and estate jewelry. Our quality assurance department thoroughly inspects each and every estate piece ensuring all gems are secure.
If for any reason you are not completely satisfied with your item, it is eligible for our 30 day return or exchange policy as long your item is in its original, unworn condition with the following exceptions: mountings that are set with a new center gem, and rings that have been resized, custom engraved, or previously exchanged.
Resizing is complimentary within 30 days. To preserve their integrity, antique rings that have been resized are not eligible for return. We are happy to ship the ring to you for approval, and can offer pre-paid shipping back to us so that we can resize the ring. Depending on their style, not all rings may be resizable to the desired size. Please contact us for more information on your selection.
All pieces are sold as is. Our manufacturing warranty excludes coverage for antique and estate jewelry. However, please contact us if you have any repair issues, and we can provide assistance.
Where possible, we accompany all mounted gems with certification from an independent gemological laboratory. However, in the absence of these certifications, information regarding the specifications of all mounted gems is estimated by our staff and should be considered to be approximate. Identity, size, grades, and treatment status of set gems in antique and estate jewelry are not guaranteed by Appelblom Jewelry Co.
All statements as to the age, quality, authenticity, metallurgical composition, and style of a given piece are based on our staff expertise and any accompanying documentation available. While we believe that our techniques of dating and valuation are consistent with industry standards, it is often impossible to assign a precise date to a piece, as many traits of any given historical and artistic period may have marked similarities to periods both before and after.
Colored Gemstone Policies
Appelblom Jewelry Co. is pleased to offer an extensive collection of one-of-kind loose colored gems. Appelblom Jewelry Co. will also mount your gem in any of our standard ring settings that accommodate that shape. If for any reason you are not completely satisfied with your loose gem or colored gem set in one of our standard mountings, it is eligible for our 30 day return or exchange policy as long as your item is in its original, unworn condition with the following exceptions: rings that have been resized, custom engraved, or previously exchanged.
Lifetime Diamond Upgrade
Appelblom Jewelry Co. is proud to offer free lifetime diamond upgrade for select stones. Any loose diamond purchased from Appelblom Jewelry Co. can be exchanged for credit equivalent to the original purchase price for a new diamond that is at least fifty percent greater value. In order to be eligible, the diamond being upgraded must be accompanied with original documentation and must be in saleable condition. Upgrades are not available for colored gemstones, settings or jewelry. Upgrade credit does not include tax paid on the original purchase. All applicable taxes will be charged on the full retail price of the new diamond before any credit is applied. Please call us at 650-685-8000 for more information on our diamond upgrade policy.