Terms & Conditions - Appleblom Jewelry Co.

Customer Information Policy
Appelblom Jewelry Co. does not share or sell any of your private information to any third parties. Any user information we gather is used solely to improve your shopping experience. Appelblom Jewelry Co. collects user information in order to:

  • Fill a client order
  • Verify your identity for payment authorization
  • Contact you regarding your order status
  • Ship an order to you
  • Send you special offers from Appelblom Jewelry Co. (opt-in required)

Notification of Changes
Any changes to Appelblom Jewelry Co.’s privacy policy will be posted on our homepage so that our clients are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact
If you have any questions about this privacy statement or your dealings with Appelblom Jewelry Co. (www.appelblom.com), you can send an email to paul@appelblom.com and one of our friendly staff will return your email within 24 hours.

Returns & Resizes
At Appelblom Jewelry Co., we offer a 30 day money back guarantee so that you can make sure your purchase is just right. If for any reason you are not completely satisfied with your purchase, simply return it within 30 days for an exchange or full refund. We take pride that our jewelry is produced with the highest standards of quality and excellence!

Appelblom Jewelry Co. is proud to offer free return shipping on all ring and loose diamond orders. We will provide the free FedEx return shipping label, so that your return process is seamless and easy.
Within 30 days of shipment to our U.S. customers we also offer one complimentary resizing for our standard ring styles. Custom, modified, and engraved rings are subject to resize fees. For orders shipped outside the US, we do not offer free ring resizing or free returns due to potential taxes being levied. For more information, please don’t hesitate to call to speak to a jewelry consultant at 650-685-8000.

Please note that returned items must be in their original, unworn condition and accompanied by all original documentation. Due to their personalized nature, the following orders are nonreturnable: items that have been modified, engraved, or resized; items that have previously been exchanged; and custom designed jewelry. If you have a special request for a later delivery date, our 30 day return/exchange period begins on the date that your order was first available to ship. Similarly, if you plan on picking up your ring from our San Mateo showroom, our 30 day return/exchange period begins on the date that your order is available for
pick up.